Privacy Policy
Your privacy is our priority. Learn how we protect and handle your personal information.
Last revised: January 13, 2025
Your privacy matters
We are committed to protecting your personal information and maintaining your privacy across every part of the platform.
1. Introduction
At Genius Resources, we recognise that privacy is a fundamental human right. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our cryptocurrency trading platform and related services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.
Our Services are diverse and may include additional terms or product requirements (including age requirements) that apply to specific features. Any additional terms will be clearly available with the relevant Services.
Important: we are a non-custodial platform, which means we do not have access to your funds or private keys. You maintain complete control over your digital assets at all times.
2. Information we collect
2.1 Information you provide
We collect the minimum information necessary to provide our Services. The only required information is your email address, which we use for account creation, communication and security purposes. You may also choose to provide:
- Virtual currency addresses for transactions
- Mobile phone number for two-factor authentication (optional)
- Other information you volunteer through support requests or account settings
Commitment: your email address, virtual currency addresses, mobile phone number and any other information you provide will never be communicated to third parties unless you give prior specific consent.
2.2 Device information
When you access our mobile application or website, we may collect technical information about your device to ensure optimal service delivery and security:
- Hardware model and manufacturer
- Operating system and version
- Unique device identifiers
- Mobile network information
- IP address and browser type
This information is used solely for security purposes, service optimisation and fraud prevention.
2.3 Blockchain transaction information
Due to the public nature of blockchain technology, your cryptocurrency transactions are recorded on public distributed ledgers. When you use our Services:
- Transactions may be relayed through blockchain network servers (nodes)
- Transaction details are publicly visible on the blockchain
- Exchange rates, balances and transaction data may be read from or relayed to third-party blockchain servers
Note: we cannot guarantee the privacy of your internet connection or blockchain transactions, as these are inherent characteristics of blockchain technology. However, we do not store or share your transaction history beyond what is necessary to provide our Services.
3. How we use your information
We use the information we collect for the following purposes:
- Service delivery: to provide, maintain and improve our Services
- Security: to protect your account, detect fraud and prevent unauthorised access
- Communication: to send important updates, security alerts and service notifications
- Compliance: to comply with legal obligations and regulatory requirements
- Support: to respond to your enquiries and provide customer support
We do not sell, rent or trade your personal information to third parties for marketing purposes.
4. Information sharing and disclosure
All user information is strictly confidential. We do not share your personally identifying information with third parties, except in the following limited circumstances:
- With your consent: when you explicitly consent to such sharing
- Legal requirements: if required by law, court order or government regulation
- Service providers: limited information shared with trusted providers who help operate our platform, subject to strict confidentiality agreements
- Aggregated data: anonymised statistics that cannot identify individual users
All Genius Resources staff members are bound by strict confidentiality agreements and are trained in data protection best practices.
5. Data security
We implement industry-standard security measures to protect your information:
- Encryption: all sensitive data is encrypted using AES-256
- Access controls: strict controls limit who can view your information
- Secure storage: your data is stored in secure, monitored facilities
- Regular audits: we conduct regular security audits and assessments
- Non-custodial architecture: we never have access to your private keys or funds
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards.
6. Your rights and choices
You have the following rights regarding your personal information:
- Access: request access to the personal information we hold about you
- Correction: update or correct your information through account settings
- Deletion: request deletion of your account and associated data
- Opt-out: opt out of non-essential communications
- Data portability: request a copy of your data in a portable format
To exercise these rights, please contact us through our support channels. We will respond to your request within a reasonable timeframe.
7. Cookies and tracking technologies
We use cookies and similar tracking technologies to enhance your experience, analyse usage patterns and improve our Services. You can control cookie preferences through your browser settings, though disabling cookies may affect some functionality.
8. Children's privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
9. International data transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place to protect your information.
10. Changes to this Privacy Policy
Genius Resources reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website with a revised "last updated" date
- Sending an email notification to registered users
- Displaying a prominent notice on our platform
Your continued use of our Services after such changes constitutes acceptance of the updated Privacy Policy.
11. Acceptance and contact information
By using the Genius Resources website and Services, you signify your agreement to this Privacy Policy. If you do not agree with any part of this policy, please do not use our Services.
If you have questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us or email support@www.geniusresources.org.
Last updated: January 13, 2025