FAQ

Genius Resources is a leading non-custodial cryptocurrency wallet and trading platform designed to provide secure, user-friendly access to digital asset management and trading. Our platform combines the security of hardware wallets with the convenience of modern web-based solutions.

With Genius Resources, you maintain complete control over your digital assets. You are the sole custodian of your private keys and mnemonic phrases, ensuring that your funds remain truly yours. Our platform never has access to your private keys.

Beyond secure storage, Genius Resources offers comprehensive trading and portfolio management features, with real-time price tracking, detailed charts, historical data analysis and portfolio insights.

Genius Resources operates on a threshold market-making algorithm that powers our trading infrastructure. Our platform uses high-performance trading engines operating in parallel to optimise arbitrage opportunities and enhance liquidity mining capabilities.

The threshold market-making system requires multiple parties to cooperate in initiating cryptocurrency transactions, creating a secure and decentralised approach to market operations.

Our platform leverages game theory principles and algorithmic trading strategies to provide optimal execution, analysing market conditions in real time and executing trades with precision and speed.

Genius Resources is completely free for users to store, exchange and trade cryptocurrencies. We believe in providing accessible financial tools, and our core wallet and trading services are available at no cost.

If we introduce any premium features or service fees in the future, we will provide advance notice to all users, ensuring complete transparency.

We do not profit from your storage or exchange activities. Any processing and network fees associated with blockchain transactions are paid directly to our infrastructure partners and to the network validators.

Genius Resources employs a security model that combines the robust protection of hardware wallets with the accessibility of web-based solutions. Our non-custodial architecture ensures you maintain complete control over your private keys while enjoying instant access to your funds.

Unlike traditional custodial platforms, we never hold or have access to your private keys. Your digital assets are secured using industry-standard encryption, and all sensitive operations require your explicit authorisation.

Our platform eliminates the technical complexities often associated with non-custodial wallets, providing an intuitive interface accessible to users of all experience levels.

Genius Resources supports a comprehensive and growing list of cryptocurrencies. You can store, send, receive, exchange and trade any digital asset currently supported on our platform.

We continuously expand our supported cryptocurrency list to include new and emerging digital assets, evaluating market demand and technical feasibility against our security and quality standards.

To view the complete, up-to-date list, please visit your deposit page within your Genius Resources account dashboard. The list is updated in real time.

Genius Resources is available to users worldwide. Our platform is designed to be accessible from virtually any country, allowing users globally to trade digital assets, exchange cryptocurrencies and track real-time market prices.

Users are responsible for ensuring that their use of Genius Resources complies with all applicable laws and regulations in their jurisdiction. We recommend consulting local financial or legal advisors if you have questions.

Our commitment to global accessibility means we continuously work to support users from diverse regions, providing multilingual support and meeting international standards for security and compliance.

Cryptocurrency transactions cannot be cancelled once they have been initiated and confirmed on the blockchain. This is a fundamental characteristic of blockchain technology, which ensures transaction immutability and security.

Once a transaction has been broadcast to the network and included in a block, it becomes permanent and cannot be reversed. This immutability is one of the key security features of blockchain technology.

Before executing any transaction, we recommend double-checking all details, including recipient addresses, amounts and network fees. If you have concerns about a pending transaction, please contact our support team immediately.

Bitcoin and other cryptocurrency transactions require confirmation on the blockchain before they appear in your wallet. This confirmation process is essential for transaction security and network integrity.

Confirmation times vary depending on network congestion, transaction fees and the specific blockchain being used. Bitcoin transactions typically require 10 minutes to several hours for confirmation.

During periods of high network activity, transactions may take longer to confirm. You can monitor your transaction's status using the transaction ID (TXID) provided when you initiated the transfer.